Services

What we offer

Discover How We Can Help You

Offsite Support

At Datamate Info Solutions Ltd, supporting our customers is our top priority. We offer comprehensive support through both calls and our dedicated portal. Our customers can reach our executives at +91 – 484 2413073 or log a ticket on our portal for any assistance they need.

Our call support is available on all weekdays from 9 am to 6 pm, except on national holidays. For round-the-clock support, our portal is accessible 24/7, allowing you to track the status of your issue resolution with ease.

Onsite Support

When you need hands-on expertise, our onsite support is here to deliver. Get deep expertise readily available to you with our exclusive implementation engineers. They can be present onsite to perform planned maintenance or address unexpected service interruptions.

Our onsite service ensures faster resolution, provides a better experience, and lowers risk for your critical operations.



Training

Empower your team with cutting-edge skills. Our comprehensive certification program bridges the digital skills gap, ensuring your workforce is equipped to leverage our solutions fully. From basic operations to advanced features, we tailor our training to meet your specific needs.

To book a training schedule or to learn more about our training programs, contact us today.




Technology Consultation

Leverage Datamate's 25+ years of experience in designing, developing, and implementing enterprise business software solutions to facilitate your digitalization journey. Our expert technology consultation service helps you navigate the complexities of digital transformation with confidence.

We assist you in understanding your investments, identifying potential pitfalls, and addressing challenges along the way. Our consultants work closely with you to manage every phase of your implementation project, ensuring you achieve your technological goals efficiently and effectively.

Innovation Services

Co-create and innovate with Datamate! We bring your concepts to life and help you differentiate your business by developing software solutions personalized to your exact needs. From creating strategic roadmaps to the end-to-end development of scalable solutions, Datamate offers a full-cycle software development service.

Our innovation services empower you to stay ahead in a rapidly evolving digital landscape. Talk to our experts today and start your journey towards game-changing innovation.

Customization Services

Changing business needs demand adaptable solutions. Expand the capabilities of our original offerings through our expert customization services to meet the specific needs of your organization. Our development team will develop, test, and deploy solutions – be it a change in functionality, workflow, or UI — at an affordable cost.

We understand that every business is unique, and our customization services ensure that our solutions align perfectly with your specific requirements and processes.

Implementation Services

Datamate adopts best practices and processes for implementing our offerings, resulting in hassle-free and faster implementation services. Our implementation engineers work closely with clients, ensuring that the project stays on track, is delivered on time, and remains within budget.

We handle every aspect of the implementation process, from initial planning to final deployment, ensuring a smooth transition and minimal disruption to your operations.


Annual Maintenance Contracts

Datamate's offerings come with six months to one-year warranty from the date of go-live. Post-warranty services are offered through an annual maintenance contract (AMC) or as pay-per-service.

Customers who avail AMC get product update patches, fixes, product enhancements, and priority support services, leaving no gaps for glitches. Remember, no one knows our solutions better than our trained engineers.

Ensure the continued optimal performance of your Datamate solutions with our comprehensive AMC services.

Oracle Database Maintenance Services

Datamate's proficient team of DB experts help organizations streamline database maintenance activities and diminish database issues. Our consistent and automated DB health check practices result in less troubleshooting and ensure high-performance for your solutions.

As Oracle's Silver Partner with ASFU distribution status, we bring deep expertise in Oracle database management. To know more about our DB services, contact us.



Interfacing Services

The digital landscape of a business encompasses a variety of applications and devices servicing different business functions. Integrating them with enterprise IT solutions is critical in enhancing the efficiency of the ecosystem.

All Datamate's offerings are interoperable and designed to integrate seamlessly with third-party systems. Our interfacing services ensure that your entire digital ecosystem works in harmony, optimizing your operations and enhancing overall productivity.

For interfacing services tailored to your specific needs, contact us today.

Database Administration and Migration Services

Our expert DBAs ensure your databases operate at peak performance. We offer comprehensive management, optimization, and migration services to keep your data secure and accessible. Our proactive approach minimizes issues and supports your business growth.

To leverage our database expertise for your organization, contact us today.

IT Infrastructure Consultation

Build a robust technological foundation with our IT consultation services. Our experts assess your current infrastructure and provide strategic guidance on improvements, scalability, and future-proofing. We ensure your IT systems align with your business objectives and industry best practices.

For a tailored IT infrastructure strategy, reach out to our team.


Resource Augmentation

Scale your team effortlessly with our skilled professionals. We provide expert resources to supplement your workforce, ensuring you have the right expertise for project success without long-term commitments. Our flexible augmentation services adapt to your changing needs.

To boost your team's capabilities, connect with us now.

Third-Party Integration Services

Expand your system's capabilities with seamless third-party integrations. We expertly connect external applications and services with your existing infrastructure, enhancing functionality and streamlining workflows. Our integration solutions are designed to maximize efficiency and productivity.

For custom integration solutions, get in touch with our specialists.

Business Intelligence and Analytics

Transform raw data into actionable insights with our BI solutions. We help you visualize complex data, uncover trends, and make data-driven decisions. Our analytics services empower you to drive your business forward with confidence and clarity.

To harness the power of your data, contact our BI experts today.

Industry Skill Enabler

DISE (Datamate Industry Skill Enabler) focuses on three core industries—Healthcare, Hospitality, and HR Management. This industry-academia skill bridge equips professionals and students with practical technology expertise through hands-on training, certification programs, and placement support.