We stand by your side to ensure high-availability of your systems
Datamate is your trusted partner for your technology challenges. Our support services assure high-performance and continuity for your solutions, helping you adapt to the changing business needs with speed and agility.
Discover How We Can Help You
Offsite Support
Onsite Support
Get deep expertise readily available to you. The customer may request an exclusive implementation engineer to present onsite to perform planned maintenance or unexpected service interruptions. Onsite service results in faster resolution, better experience and lower risk.
Training
Technology Consultation
Leverage Datamate’s 25+ years of experience in designing, developing and implementing enterprise business software solutions to facilitate your digitalization journey. Know your investments, pitfalls and challenges on your way. Our expert technology consultation service can help you manage every phase of your implementation project with confidence.
Innovation Services
Co-create and innovate with Datamate! Bring a concept to life and differentiate yourself by developing software solutions personalized to your exact business needs. From the creation of roadmaps to the end-to-end development of scalable solutions, Datamate offers a full-cycle software development service. Talk to our experts today.
Customization Services
Changing business needs demand adaptability of solutions. Expand the capabilities of our original offerings through our expert customization services to meet the specific needs of your organization. Our development team will develop, test and deploy solutions – be it a change in functionality, workflow, UI — at an affordable cost.
Implementation Services
Datamate adopts best practices and processes for implementing our offerings, resulting in hassle-free and faster implementation services. Our implementation engineers work closely with the clients, ensuring that the project stays on track, delivered on time and within budget.
Annual Maintenance Contracts
Datamate’s offerings come with six months to one-year warranty from the date of go-live. Post-warranty services are offered through an annual maintenance contract (AMC) or as pay-per-service. The customers who avail AMC get product update patches, fixes, product enhancements and priority support services, leaving no gaps for glitches. Remember, no one knows our solutions better than our trained engineers.
Oracle Database Maintenance Services
Datamate’s proficient team of DB experts help organizations streamline the database maintenance activities and diminish the database issues. Consistent and automated DB health check practices result in less troubleshooting and ensure high-performance for the solutions. Datamate is Oracle’s Silver Partner with ASFU distribution status. To know more about our DB services, contact us.
Interfacing Services
The digital landscape of a business has a variety of applications and devices servicing different business functions. Integrating them with the enterprise IT solutions is critical in enhancing the efficiency of the ecosystem. All Datamate’s offerings are interoperable to integrate with the third-party systems. For interfacing services, contact us.
Collaborate with
our experts with ease
Resolve your technology challenges and bring additional business value through proactive and preventive support and services.
Knowledge Portal
Search for a variety of resources to use our software solutions. Browse the repository to find answers to common software issues, technical information, legal information, announcements, documentation and more.